Welcome to Kangaroo Files! In the following sections, we aim to describe all information related to the processing of your personal data. We will explain what personal data we collect about you, how it is used, to whom we transmit it, and under what conditions. We will also describe the mechanisms we use to ensure the security and privacy of your personal data, committing to treating it according to best practices in the field of data security and protection.

When you sign up for a Kangaroo Files account or upgrade to a premium plan, we will collect and associate the following information with your account: your name, email address, phone number, address, civil or tax identification, and payment information when applicable. By providing your personal data, you authorize its collection, use, and disclosure in accordance with the rules defined here. Kangaroo Files provides a service for easy and personalized file communication and sharing between users of your choice. To enable this relationship, it is necessary to store, process, and share information such as your profile (name, email, and company), file sizes, upload timestamps, usage activity, and participants. Sharing this type of information facilitates communication between you and the people you choose to interact with.

To protect the confidentiality of your content, Kangaroo Files applies multiple levels of protection to your files, such as end-to-end encryption, which makes it impossible for Kangaroo Files to read or view the contents of any stored and shared file. However, there are actions we can take to improve our services and protect our users. For this reason, we collect information related to how you use our services, including sharing, editing, creating, and moving files or folders. Additionally, we collect information about the devices you use to access our services, such as your IP address, browser type, and device type. Depending on your settings, your devices may transmit location data, which can be used to detect abuse and resolve technical issues.

Kangaroo Files is committed to implementing the necessary conservation and security measures to protect your personal data. This data will be retained for as long as necessary to fulfill its processing purpose. The retention period may be altered due to public interest, legal reasons, or scientific and statistical justifications.

Your personal data is collected and processed to allow us to provide our services in a secure and reliable manner, always in strict compliance with personal data protection legislation.

Kangaroo Files guarantees its users, under applicable legislation, the right to exercise their rights of access, rectification, objection to processing, portability, deletion, and restriction of processing of their personal data. Users may also withdraw their consent for processing and use of their personal data at any time, without retroactive effects.

Ensuring the security of your data is a priority for Kangaroo Files. To this end, we implement automated technologies to detect abusive behaviors and content that may compromise our services. We implement various physical, technical, and organizational security measures to protect your personal data against unauthorized disclosure, loss, misuse, alteration, processing, or access, including:

Kangaroo Files assumes no legal responsibility for the use of services, electronic resources provided, and its communication infrastructure when such use involves any actions contrary to the law or these terms, with such responsibility falling on the users.

At Kangaroo Files, we use cookies and pixel tags. These tools retain only information related to user preferences, which help us provide, improve, protect, and promote our services. Through cookies, we can, for example, remember your username for future logins and understand how you interact with our services. Based on this information, we can make improvements. We may also use third-party service providers who set cookies and similar technologies to promote Kangaroo Files services. As a user, you may configure your browser at any time to reject cookies, choose to be notified when receiving cookies, or block their entry into your system. Please note that not accepting cookies may limit your ability to use our services.

Our customer support providers, billing services, and IT services collaborate with us for commercial purposes to help improve, protect, provide, and promote our services. These providers operate on our behalf and according to our instructions; however, we remain responsible for handling your information. You may request a list of these trusted third parties and the personal data they have access to at any time. As previously mentioned, we use these partners to operate and improve our service, and for this, we must share your personal data. However, we will never sell this data to advertisers or third parties.